Sizing Policy:
We try our best to describe the fit and style for each item in the listing but each body is uniquely shaped. You can find lots of helpful sizing posts in the VIP group. There is a section of Popular Topics below the cover photo in the upper, right hand column with sizing info by Zany Du customers. We prefer you reach out with sizing questions before you place an order. You can reach us at [email protected]
Shipping Policy:
– Items will ship within 3-5 business days
– Route Insurance is automatically added to your order. If you choose to remove it from your order you are forfeiting any options you may have should your package become lost, stolen or damaged.
– Should your package become lost, stolen or damaged the customer is responsible for filing a claim with Route but please reach out to us if you have any questions and we’ll try our best to help.
– Please email if you need your order shipped sooner. We will try our best to accommodate.
– If you have any questions about ship times please email before purchasing. [email protected]
Return Policy:
I gladly accept exchanges:
– Contact me within 7 days of delivery.
– Ship items back within 14 days of delivery.
– Items can be exchanged if they haven’t been worn or washed.
– Exchanges may be made if item is the wrong size or doesn’t fit. You will be responsible for paying to return the item as well as shipping from my store to your home again. Shipping invoices will be issued via PayPal or a check can be sent with returning item.
– Exchanges may be made if design/style is in stock.
– Absolutely NO exchanges/returns on custom orders.
If you have any questions about an item please reach out before purchasing. You can contact Alexandra at [email protected]
| Size | 2T, 3T, 4T, 5/6T |
|---|
Quick Shipping and Professional Packaging
Our long-standing relationship with UPS FedEx DHL and other carriers around the world gives us the ability to provide a range of shipping services. Our warehouse staff are highly trained and will pack the goods according to our precise and exact specifications. The goods you send us are checked thoroughly and secured properly prior to shipping. Each day, we ship to thousands of customers across many countries. Our commitment to become the largest online retailer in the world is shown by this. The warehouses and centers of distribution are in Europe and the USA.
Note: Orders with more than one product will be assigned a distinct processing time, dependent on the particular product.
Before shipment, all ordered products will be thoroughly inspected. Today, the majority orders will be delivered within 48 hours. The expected delivery time will be between 3 and 7 days.
Returns
The inventory is constantly changing and we are unable to fully manage it due to the fact that several parties are involved, which includes our warehouse and factory. The levels of stock can change at any time. It's possible that you may not receive your order after it has been placed.
Our policy lasts thirty days. If you have passed 30 days by since your purchase however, we're unable to give you a refund or exchange.
In order to be eligible for a refund your item must be in good condition and in the same state as when you received it. It should also be in the original package.
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